- No services provided for 1 week Open
I have applied for shifting of connection from a location next to our building. Initially, they told it should be shifted within ** to ** working days. It did not happen and it is getting prolonged till now. Meanwhile, I have complained several times to customer service and no one is provided with a solution. I had been to the local office of ACT thrice now. I also tried emailing them but there was no action taken by them. I have to work from home some assignment and it got extended and also mental tension. Could you please take action on this.
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Apology letter from company
Damages for loss and agony
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
I requested for a new connection . ACT Fibernet received payment from me. But didn't do any installation set up. So, I requested for refund. More than a month, I haven't received refund yet. Ticket number: SR************** ...
May 01, 2020 by Sathiya R
Worst fibernet provider in visakhapatnam(vizag). I took act fibernet connection **days back and suffering from day *. Complained thrice but there no response from *nd and third complaint. Finally requested for cancellation and refund. Unfortuna...
Mar 22, 2020 by Gayathri Maddana
The internet connection does not work since * days, I have tried to reach evrery where possible, all numbers, mail ids provided by them in the customer support. But we cant get connected, the resolution time says **hours and its been ** hours I...
Oct 02, 2019 by Varsha jha
On the **th of September, I logged a complaint because the internet in my house was not working and I was assured that the problem would be resolved in ** hours. Since the problem was not resolved in the assured time span, I called up the custo...
Sep 18, 2019 by Shruti Rao
The internet is down from ** days at my workplace and my security cameras run on that internet. I have reported it on *th September **** and no help till date and when i call customer care executive says me to wait ** hours . This is repeating ...
Sep 17, 2019 by Siddharth Upadhyay