- No return and refund initiated Open
I placed an order of posture corrector from https://viraldeals.in/ on *st of April which was delivered on *th April. The size of the belt was too big for me and it was not comfortable at all. The belt wasn't fitting me at all even when I tie at the end. Also, the quality of the material is very cheap for the price I paid and is not providing what it is claiming like support to the back, neck or spine. Therefore, I requested to return the product and asked for the refund on *th April itself. But to my dismal, I got no response from them. When I try to call at the number provided on their website it is unreachable or switched off most of the time and even when it rings, they do not attend the calls.
I even mailed the company several times still, I didn't get any response or reply from them till now. So, I placed an order of some other product from the same site some other day so that I could talk to them when they will call for confirmation. And finally they called me to confirm my order and that time I told them everything about my previous order issue and to initiate the return and refund process of my previous product to which they said they are having some technical glitch and told me to wait for ** hrs more which I did obediently but, still they didn't take any action when its more than ** hrs nor are they picking up the calls and replying to my emails. I think the site is a fraud that wants a lot of profit by hook or crook. The site is cheating consumer by fake advertisement and they give bumper offers to entice the consumer. I think it should be stopped before they lure more customers and cheat them.
Below are the required details of my order.
Order number: VDS*****
Date of purchase: *st April ****
Date of delivery: *th April ****
Resolution Request: Refund
Refund request: *th April ****
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I ordered ARC Handy Portable Air Conditioner from viraldeals.in on ** April ****. I send a mail to them regarding cancellation of the item on ** April ****. Before the shipment did no response from there side. My order no. VDS***** was delivere...
Apr 15, 2019 by Shweta Singh