Make My Trip Pvt Ltd
- No Response Make My Trip Pvt Ltd Closed
Sanjeet singh filed this complaint against Make My Trip Pvt Ltd on Sep 18, 2018
Sir
My wife, Mrs Preeti Bakshi was booked on flight AI **** Jabalpur-- Delhi on ** Sep **** ,ETD ****h. The flight departure timing kept getting delayed and finally the passengers were boarded by ****h. At ****h, all passengers were de-boarded as there was some technical fault. Finally the flight was cancelled.
Mrs Preeti Bakshi had an onward international flight the next day ** Sep **** at ****h, from Delhi To Manila ; Singapore Airlines Flight No Sq *** (delhi-singapore-manila). This was booked through Make My Trip (MMT) vide booking id NN *************.
I contacted Customer care MMT Pvt ltd at ****h on ** Sep and again * times on ** Sep **. All the times I was informed that there is a way to re schedule the booking to a future date but we did not do it as the difference in fares was very high. I was finally told to again contact them on ** Sep (monday).
Since ****h on **Sep, till now ****h on ** Sep the Make My Trip Cutomer Care has blocked my calls as I enter the regitered mob number or Booking reference. It is a deliberate malicious cunning move on their part to avoid any service to me.
Deliberate avoidance by the Company is unfair and un professional. my loss is close to **,*** (Return fare **,*** and hotel expenses **,***).
I had also put in a special request at MMT portal on this.The Firm is constantly sending a customised email reply which has no substance. I am complaining to make this Company respond to me and help me in getting a revised booking
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Make My Trip Pvt Ltd
Resolved
Frustrated? File a Complaint
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
Jyotiranjan Pradhan
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