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Youbroadband

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Manasa filed this complaint against Youbroadband on Jul 16, 2020

I have paid for * months plan on July *st around **** Rs. The person who arranged for this informed that I'll get a new connection in ** hours. It is now ** days, I have not received any update. I kept calling customer service and they are inefficient. They just keep saying that the complaint has been lodged and they are unable to provide any timeline. This is such a worst customer experience I ever had.

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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem

Youbroadband

5 Total Complaints
1 Total
Resolved
20.00% Consumer Satisfaction

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Related Complaints

Youbroadband - Refund amount still not received Open

I had applied for a youbroadband connection on **/**/**** and made a payment of Rs.**** towards it. But due to my upcoming relocation plan, I canceled the connection the next day. Till date, even after emailing and calling multiple times still...

Nov 01, 2020 by Nikhil Bari

Youbroadband - Zero services Open

I am facing some installation challenges where i had raised a request with You broadband on *th Oct **, have observed in spite of calling you guys several times my tickets are getting resolved without getting attended. While installing and ...

Oct 10, 2020 by Siddharth Trivedi

Youbroadband - Low speed internet issue not resolved Open

I have been using dual *** Mbps speed plan through ubroadband for around * years. I was getting **-** Mbps downloading and uploading speed. But for last *-* months, suddenly I am getting downloading speed **-** Mbps. I have raised * complaints,...

Oct 02, 2020 by Ashvin Gulale

Youbroadband - Internet is down since 19hrs no response from provider Open

It’s been more than ** hrs my Internet is down no one from youbroadbad is responding called customer care all they are saying is our technician will get back to you waited for **hrs and when I checked online about my request there is no engin...

Sep 20, 2019 by Raman Gangasagare

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