firstkarts.com
- No delivery confirmation for order Open
Sandeep Venkateshmurthy filed this complaint against firstkarts.com on Sep 19, 2019
Respected Sir/Madam,
Greetings.
I had placed an order for "Realme XT - RAM + ROM: *GB+*** GB - Color: Pearl White" via https://www.firstkarts.com/, on **th Sept ****.
The payment transaction was successfully completed via my PhonePe id: **********@ybl and this product is registered via my email id: sandeepvm@gmail.com
Initially, the order was not getting reflected on their website, but after reaching out to their customer care representative over Toll Fres No: ****-***-****, they happen to send me an SMS via VK-eshops and also the Operational Manager had chat via the portal chatbox and promised me to send the delivery link at the earliest.
From the past two days, when I tried to reach them over chat or over the registered toll free number, they are not responding to my queries and hence I am feeling cheated and suspicious of the company operations.
Please, can you help me in getting the product or either help me in getting the refund of the amount paid?
I have attached all the necessary documents, like.
*. Snapshot of the Order confirmation from their website.
*. Their phonepe scan code
*. My Transaction details via phoenPe to firstkarts.com
*. SMS on confirmation of the order.
Thanks in advance.
Yours Sincerely,
Sandeep Venkateshmurthy.
Are you brand?
Are you Lawyer?
3 Supporters
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
firstkarts.com
Resolved
Frustrated? File a Complaint
Hathway Broadband Internet
"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"
Sushil Mathew
Related Complaints
firstkarts.com - Package not delivered Closed
I've ordered realme xt phone on **-*-** at the cost of *****. The payment was successful. After which the company did not show tracking, shipping order till today **-*-**. Please help me to get the ordered item or get me refund the money....
Sep 25, 2019 by Khope mekrisuh
firstkarts.com - Product not delivered Closed
Hello, I ordered Realme XT phone from Firstkarts.com but product is not delivered yet Customer care no. is also not working. I want my refund. Please help with this...
Sep 24, 2019 by Ankit Mishra
firstkarts.com - Phone not sant me Closed
I placed an order on firstkarts.com on ** sep **** for Vivo zx* mobile. I paid ***** rs through phonepe. Now they are not refunding me and not sending me product. When I called them they threaten me and disconnected my call. Please help me...
Sep 19, 2019 by deep chandra pandey
firstkarts.com - Product not delivered Open
Sir I ordered Realme XT phone on **/**/**, order id-#***** from Firstkarts.com but product is not delivered yet Customer care no. is also not working. I want my refund. Please help me I have all screenshots...
Oct 13, 2019 by Gaurav Gupta
firstkarts.com - Website did not refund my money Open
I ordered realme XT *gb ram from firstkarts.com and then canceled my order. They promised but did not refund my money....
Sep 23, 2019 by Rashid ali