Videocon D2h
- No deactivation of the account Closed
Samiul Hasan filed this complaint against Videocon D2h on Mar 09, 2019
Till today (*th March ****), I was able to see some channels. I called customer care (Every time you call it takes ** minutes to connect). Once connected I asked about the status of the channel, he simply said the channels are not part of your package. Then I asked how I was able to see till date then, he said that's good if you were able to see. Then I asked how to deactivate the service, he said there is no procedure like that it's a prepaid service. I spoke to supervisor name Sundar he also said the same thing and told there will be no person from our company sent to your home to collect the set-top box and other stuff and no refund. I don't want any refund but I don't want this service anymore this is pathetic they don't have any procedure of deactivation of the account. Once recharge completion dates arrive their customer care call every day and disturb about the recharge. Please help I want to discontinue the Videocon d*h service.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
Videocon D2h
Resolved
Frustrated? File a Complaint
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
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