Excitel Broadband Private Limited
- No connectivity since 8 days created over 10 tickets no resolution customer care executives only Closed
My user id vaibhav*** with Excitel. In December ****, I had got almost ** days no/very bad service. I had been demanding grace days from company however the company did not reply to any of my complaints. So mentally frustrated I did not recharge for two months and was constantly called by excitel care for recharging and they promised to provide grace days for december and better services now. However when I recharged on feb ** **** for * months pack at Rs **** I did not see internet coming, I launched a ticket and was promised resolution within * day. However no resolution till more than * days. I have launched around ** tickets and am daily calling executived. They are fooling me saying it will correctef by tomorrow or today evening. I have been constantly asking for proof or give me in written however they haven't shown any proof or updated ticket with their claims. They are just fooling me everyday. I have lost all hopes. Please help me refund my hard earned money
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
Hello Sir, I am Hemant user of Excitel with user id hemant@*** from past * months i had faced problem with this company i recharge long term plan about * months recently i had done recharge of ****/- for *** mbps plan but only ad noted that w...
May 19, 2020 by Hemant
My internet connection was having issue in last month. Customer support team told me it will take *-* days to fix. But it went for ** days and they were not able to fix the connection. I call them at least ** times for follow up but the could n...
Mar 12, 2020 by Roushan Ahmed Khan
Hardly there were any days when i was provided proper net connection , *-* days network cut was normal for this company .But the Problem arise when when the duration of net cut became endless . After complaining many times, hardly any technicia...
Jan 01, 2020 by Sandip
HI , I am not able to get the internet from last one month onwards , i raised a call to concern brodband they told issue will be resolve to day EOD ,but issue is not resolve again i call to next day same thing they are saying i mailed to concer...
Nov 14, 2019 by Sandeep paleru
Since a week INTERNET service is lost in my area i.e. Jeedimetla. When i have visited the technician named Suresh at Tejasri Communications, IDPL, Hyderabad, Telangana he says that we have major queries to resolve so i cannot address your issue...
Oct 16, 2019 by Sobin K Sunny