- No Broadband Connection since 20 May 2020 Closed
Since ** May **** (the day of Amphan cyclone), my Hathway broadband internet connection is without service. This has caused me a great loss as I have not been able to do works which needs the Internet. I managed to lodge a complaint with their Customer Service on ** May ****. But nothing has yet been done from their end. Their Custome Service nowadays doesn't seem to work --- after the necessary IVRS interaction, it rings for a few times and then disconnects. Their Kolkata office in Salt Lake Sector-V has been made out of bounds from customers. I am at a loss to decide about my course of action
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."