D2h Videocon
- No assistance on activating channels as per new TRAI rules Open
Anshul Sharma filed this complaint against D2h Videocon on Mar 16, 2019
Resolution Demanded:
Apology
Replaced
As per new TRAI rule, I selected my channels and want them to be up and running. I have two d*h Videocon set top box but want to activate only one set-top box and for that matter, I have been trying to seek assistance from customer care. Every time my call gets transferred to another executive and after ** mins on hold, it gets disconnected. It's getting frustrated with every call. I tried to lodge a complaint on their website but it's not possible over there as before you submit I am supposed to enter captcha which is usually alphabet or alphanumeric. Attaching screenshot for reference. I am hoping that this platform will help in resolving my concerns and complaints.
Are you brand?
Are you Lawyer?
D2h Videocon
GoFirst Airlines
"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"
Kimi Shrivastava
Related Complaints
D2h Videocon - Engineer on site requirement Closed
It has been * days since the complaint is registered through customer service and every time whenever i call for follow up only the answer i get is 'you will get a call from the engineer to resolve the issue'. But till date no engineer called m...
Dec 13, 2022 by Prashantha
D2h Videocon - Service Related Closed
There was some problem faced in my D*H in the month of August ****. On submitting my complaint, the Service Engineer (Mobile No. **********) visited my home with a charge of Rs. ***/- and also replaced the INBF for my D*H with an additional cha...
Sep 16, 2021 by Manish Khandelwal
D2h Videocon - Non replacement of Set Top Box Closed
Set top box is in warranty period Id no. ********* Complaint filed on **/*/**** No. ********. Making daily request to replace Set Top Box. Only one reply engeenier will call you within **hours problem will be resolved. But no action in th...
Jul 23, 2021 by Mata Ram Premi
D2h Videocon - I haven t received my refund yet Closed
I am Kulwant Negi and my costumer Id-*********.I wanted to recharge ₹*** for basic pack but I got recharge of ₹**** by mistake.videcon d*h customer care is saying that we returned the money? But I did not receive the money. Please register...
Jul 05, 2021 by Kulwant Negi