Spicejet Air Line
- New Way of Robbery Fraudster Spicejet Open
Vishal Hegde filed this complaint against Spicejet Air Line on Jul 05, 2020
I had booked a flight on **th june **** morning for my wife from mumbai to bangalore for */*/****.
The same evening i got an email that the flight has been cancelled and the amount will be kept in their credit shell.
When i wrote an email to the custrelations@spicejet.com requesting to please not with hold the amount with them in their credit shell and refund it back to me as i had made the booking through my credit card. They replied saying its not possible and had their same condition telling that i need to utilise it for my future travel for the same passenger till one year.
My question is, why do u open up bookings when you ppl cant serve your passengers? First you ppl make us book tickets on your airlines and then suddenly cancel it from your side citing reasons of covid **. Bcoz of that i had to book one more flight which costed me *k more for the same day.I understand the reason for cancellation, but you ppl cant keep our money when you have cancelled it. First of all its being very tough financially in this lock down and you ppl aren't giving back the amount.
This is open robbery.I need my money back and i do not want to fly with spicejet again. So there is no question of you ppl holding back my amount, It might be a very small amount for you, but in this pandemic it is a big amount for me.
Stop cheating ppl this way.
Or is it a new way of fraud?
I need my amount back Asap.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Spicejet Air Line
Resolved
Frustrated? File a Complaint
Byjus
"Thanks to Voxya, I have got the refund back from Byjus :)"
Mohammad Ashfaque
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