Samsung
- New Refrigerator not working Open
Navneet filed this complaint against Samsung on Aug 05, 2020
I have been running from pillar to post for the last ** days in order to get the refrigerator in working order. But I am appalled to note the complete apathy towards customer service. Once the purchase is complete, this is one of the worst services I have come across.
Complaint # ********** raised on **th July. Technician visited on **th July and **st July. Mentioned that the refrigerator is not in good condition. Whole kitchen is having water accumulated raising the risk of electricity shock.
After purchasing the new refrigerator on **th June, I had sold off my old refrigerator. Now, I am left with no refrigerator for last ** days since new product is a health hazard.
After getting to know from customer care that my complaint is automatically closed even when the product is not in a working condition, I was told to raise a new complaint.
I did.
Complaint # **********
This time, the customer support went one step ahead. There is absolutely no service person ca/visit. The complaint is automatically closed again.
What will it take to get Samsung to make sure that I have a working refrigerator?
I have spent ***** for a double door refrigerator but my life has become so much more stressful. Worst decision to go with Samsung.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Samsung
Resolved
Frustrated? File a Complaint
Swiggy
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
Rakesh Shinde
Related Complaints
Samsung - Compressor of refrigerator damaged Closed
Compressor of my refrigerator has got damaged which I had purchased * years ago ...
Aug 20, 2020 by Mudasir yousuf
Samsung - Manufacturing defect in product received Closed
hello sir, good wishes to you. I have been a samsung costomer since last * to * years. Being so satisfied i brought a galaxy watch which got delivered on **/**/** with manufacturing defect (back button not working). I hence went to service c...
Aug 19, 2020 by Dr Deval brajesh dubey
Samsung - Samsung phone not repaired under warranty Closed
I bought a phone Samsung M**s phone on **th September **** and within one year my phone stop working suddenly on **th August ****. I called customer services and told them that it is under warranty the advised me to went to customer service ce...
Aug 18, 2020 by Akanksha Bhanot
Samsung - Refused to repair replace mobile device under warranty Closed
This set had display issues, and samsung service center Ganesh Electricals Patiala replaced its display and delivered handset to me on **th july. But again, display faced same issue on **/**/**** and i visited your authorised service center Ga...
Aug 16, 2020 by khushdeep
Samsung - Samsung QLED tv not delivered Closed
This is with a QLED television I purchased from Samsung online app on **th June for which Rs. ***** was deducted from my credit card. The TV was supposed to be delivered on **th July ****. However till date there is absolutely no update . It...
Jul 25, 2020 by Ishita Mazumdar
