- New refrigerator failure to replaced Open
I purchased a Godrej refrigerator (***lt, edge pro ***) on **nd November ****. It's hardly been * months. One fine morning the cooling of the refrigerator was not working. On informing the service centre and after * to * days of follow up, the service executive came and checked and informed the compressor needs to be replaced.
It's now almost * weeks so far nothing has been done. As we both are working and have *yr old child, we are finding it very difficult to keep life moving. Previous day night we prepare our food for the next day as we both have to be in office and kid to be in playschool. All of us need to take food along with us. Due to refrigerator failure, the *yr old child is most affected as we are not able to cook and preserve food in good condition. This has affected his health. When calling up the service centre they tell us next week. Weeks have gone by but nothing has happened. We request to get our refrigerator replaced. It's new refrigerator purchased just * months back and the company offering ** years warranty for the compressor.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
Fault in freeze but do not visit technical support person and not support by customer care, I complain **-**-**** to till date regularly do no any response ...
Apr 10, 2021 by Tejaram
Godrej refrigerator stopped working since a week and my complaints are unanswered. I have annual maintenance contract valid till **/**/**** but still they are not providing me the service. ...
Nov 17, 2020 by Chandan Chakravarthy
I was ordered a commericial refrigrator from godrejappliances.com on *rd march ****.Today is ** March **** they did not delivered my product yet and also did not response to my call messages,tweets,emails.I tried all possible ways to reach them...
Mar 26, 2020 by Priyesh Kumar Yadav
Good Morning Sir, Sir, I have purchased Godrej AC from SOUTHERN AGENCIES on **th January ****, AC got working well for * months. After * months of my purchase, a bad smell is coming from AC. I called customer service and called technician...
Oct 21, 2019 by Hareesh Kumar
I bought a refrigerator last June **** and it has a warranty of * year. After ** days purchasing of the refrigerator, it has the cooling issue and it resolved temporarily by Godrej technicians. They are not able to resolve the issue permanently...
Apr 08, 2019 by Shweta Gaur