- New internet connection money refund Open
I have paid for a new internet connection at C*-*** LIG PH-I Huda Colony Chanda Nagar Hyderabad-** on May *th ****. They promised to provide next day installation of a new connection but they failed due to no feasibility of providing me with a new connection at my residence. On *th May ****, I've raised a service request at ACT-Corp to refund my money back with reference number "SR************* ". They said it takes ** working days to process the refund. I am following up them continuously for the refund but they are telling every time it takes another ** hours. Till now I did not get any positive response from them. I have wasted my precious time by following up them though ** working days time is over. Again they are asking for another ** days of time. Please order them to refund my money back. If possible levy a huge penalty on them by failing to provide the refund within the time span they specified.
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An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
I've gotten a new ACT Internet connection installed on August *. I've been waiting since then to get it activated. I've logged numerous support tickets with ACT regarding this. I've also called their customer care to resolve this but to no effe...
Aug 11, 2019 by Nikhil Muthazhahan
This issue has been frequent lately and the response from the team is not at all acceptable. They provide an ETA for resolution without thinking twice. I have been facing this since a few months wherein the internet would go off for the whole w...
Jul 29, 2019 by Sambeet Nanda
My ACT account number is ************ .I have placed the disconnection request/Refund request on **th july by emailing to email@example.com as their customer care number always comes busy or sometime it keeps you waiting for more than ** ...
Jul 17, 2019 by Vimal Kumar Anjana
Internet not working from ten days .no action taken and everytime costumer service desk talks about recasting the cables. There is no SLA .i have paid **** and taken the connection for six months. ...
Jun 13, 2019 by Kumar
I had a complaint on **th May stating my Internet connection is not working. The Internet connection was lost on **th May, I received a message from Act stating that the restoration of Internet will be done within ** hours, so waited for * days...
Jun 08, 2019 by Mohammed Waghith