Myntra
- Myntra accessed my credit card and did a wrong debit from my account Open
Jahnavi Panchavaty filed this complaint against Myntra on May 23, 2021
On ** April **** I ordered * dungarees from Myntra.
*) roadster dungaree - Rs****
*) Roadster dungaree - Rs ****
*) Dress berry dungaree - Rs ****
Total - ****
I tried them and on * May I returned * and * dungarees due to size and cloth quality issues, at around *:** AM. The refund was initiated on May * of the amount (****+****) and I received that refund on ** May.
However, on May * at around *:** AM amount of Rs **** and at around **:** AM amount of Rs **** was debited from my account by 'payupmyntra Bamgalore' without my permission. I didn't authorize any payment of the mentioned amount. I believe I was charged again for the dresses I returned because the amounts match and they are exactly the same ones.
My debit card is saved in the account that doesn't,t give Myntra any rights to access my card and authorize the payment and debit without my knowledge. I want my money back from Myntra of amount ****(****+****). Also, I no more want to purchase from Myntra, if they can access my debit card like this.
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Resolution Demanded:
Refund / Credit for purchase
Myntra
Resolved
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Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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