Motorola Mobility
- Moto E4 Plus with manufacturing defect Open
Harshal Patel filed this complaint against Motorola Mobility on Nov 21, 2017
Hi, I have purchased moto e* plus from flipkart on **th July,****. The unit that i was provided has multiple manufacturing defects which results in abnormal operation of the device. The issues include faulty display along with faulty proximity sensor. I have tried the local customer center at Ahmedabad named Abhinav Technologies. I have visited the place multiple times and each time i was provided with unsatisfactory answers regarding my issues. First time, they said they have replaced the faulty screen. When I contacted them again for the same issue, They said they have replaced faulty display connector with new one. I have visited the place for about *-* times and still they are not able to solve the problem. Kindly help me to forward this to appropriate authority at the company.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Motorola Mobility
Resolved
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