Fixchase Com
- Money taken but package not delivered Open
Ritika Bhatt filed this complaint against Fixchase Com on May 20, 2020
I ordered an eyeshadow pallet from their website on */*/****. At that time there was a lockdown sale going on, on prepaid orders. Due to the lockdown my order was postponed but now since the non essential items are allowed to be delivered, I’m trying to reach their website for past ** days now to check my order status but its says server not found. I even tried emailing them but my mail is not going through. I tried contacting their customer care also but whenever I am calling them, it says customer representative is busy at the moment, please call again later. They have taken money from me but there is no update about my order status. I am attaching the screenshot of my order confirmation and the failed email. Please help me.
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Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Fixchase Com
Resolved
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