Phonepe
- Money stuck in Phone pe wallet app Open
Ekansh Saxena filed this complaint against Phonepe on Jan 16, 2018
I did a UPI payment on January ** for goibibo hotel booking using phone pe. The monry got deducted from my bank but booking didn't complete. I contacted goibibo they said money not received at their end. So i contacted phone pe and they said they would reply by ** January. On ** January they replied please wait till. ** January as the issue has been escalated to department. Then today also they saying we are still working on it and their customer care never responds.
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Resolution Demanded:
Refund / Credit for purchase
Phonepe
Resolved
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Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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