OLA CAB BANGALORE
- Money paid to driver and money got deducted from Ola postpaid account Open
Uma shankar biswal filed this complaint against OLA CAB BANGALORE on May 10, 2020
I took a ride in OLA cab on Jan **th ****. At the end of the ride the driver asked me *** rupees which was the cab fare. Once the ride was completed, the pop up comes to pay Rs *** by cash in driver moby. At that time I didn't know that my Ola postpaid account was activated also. The account was activated without my notice and the same *** was deducted from my postpaid account as well. This I came to know after * weeks when I start getting messages that I have *** rupees due in postpaid. After that when I call Ola to lodge a complaint they told we will look into it. I keep getting the automated message and call. I call Ola to complain them again. Now they told me that we can't do anything as it's too late and I need to pay the postpaid dues. On daily basis during this lockdown I keep getting around ** calls every day and lot of messages. They are harassing me mentally on every day basis. I don't mind paying the dues if the mistake was from my side. But when I have already paid the amount to the driver why should I pay again to Ola. Please look into this matter.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
OLA CAB BANGALORE
Resolved
Frustrated? File a Complaint
MakeMyTrip
"I am very satisfied as I got an instant resolution from make my trip for my grievance."
Varun Kuzhikattil
Related Complaints
OLA CAB BANGALORE - Ola Driver Fraud Closed
I had booked ola cab from Balagere to Bagalur Bus stop for my relative and they paid *** Rs in cash and when i noticed the bill i received Rs*** due and auto deducted from OLA Postpaid account (Which was not opted or used by me), When i raised ...
Dec 21, 2022 by Vijay
OLA CAB BANGALORE - Paid in cash but shows pending payment in app Closed
I booked a cab today morning and after the ride I paid in cash...but the app says payment pending...
Oct 29, 2021 by Devika Sunil
OLA CAB BANGALORE - Paid for ride but still showing payment pending Closed
Paid for the ola cab though gpay, but still showing pending payment. Pls check details with the driver and resolve my pending payment issue, sent a mail to support@olamoney.com & support@olacabs.com but didn't receive any reply mail. Please re...
Oct 01, 2021 by Vinod Sharma
OLA CAB BANGALORE - Paid extra amount Closed
In my ola app the fair details showed Rs *** but in drivers app it showed Rs *** so I had to pay *** to him.I don't know who fault it was ola or it's fine drivers...
Mar 31, 2021 by Vinoth
OLA CAB BANGALORE - Rash Driving Road Rage Closed
Cab number KA**C**** waylaid my vehicle in the middle of a junction and when I attempted to overtake he proceeded to swerve and turn into my car almost damaging it and causing mental disturbance and uneasiness. This incident was unprovoked. Thi...
Mar 20, 2021 by Noella Thomas