Ferns and Petals
- Money not refunded Closed
Shubhalaxmi Chatterjee filed this complaint against Ferns and Petals on Mar 25, 2021
Order# ********
After placing the order, i got a confirmation mail from Ferns & Petals that the order is confirmed. Next day, there was no call or mail from them that the photo cake is not available. I kept calling them, till * PM and got a call back, that since cake is not available, they are cancelling my order. I agreed, and asked for a refund. Suddenly without informing, in the evening they attempted delivery of another cake which my security guard refused as i clearly said we DO NOT WANT ANY MORE CAKE. Its been * months, i am following for my refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Ferns and Petals
Resolved
Frustrated? File a Complaint
MakeMyTrip
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
Related Complaints
Ferns and Petals - Package not Delivered Order ID Closed
I have being following with the customer care of Ferns and Petals for the passed *days since ** August ****. Regarding the delivery of Rakhi to Kuwait City. But later they said it needs to be collected from the customs and get clearing from * m...
Aug 25, 2023 by Rohaan Francis
I had placed an order with Ferns and Petals for same day delivery. The firm claims that they deliver orders on the same day, but that never happened. On the very next day the status of the order shows as Delivered(Note - The order is still not ...
Aug 22, 2023 by Shreya Mohapatra
Ferns and Petals - Item not delivered Closed
My order is not delivered and a false reason was stated that I am not available to receive order.. where as I made payment and was at home whole day.. when contacted customer care they assured it will be redelivered same day.. but they dint.. a...
Apr 13, 2023 by Radhika Bhat
Ferns and Petals - Amount debuted twice not credited Closed
I placed an order for a cake on December * , I tried for the payment thrice, it was declined by the company, it got successful fourth time, but my amount got debited twice out of * times. The company representative said it would be refunded i...
Dec 09, 2022 by Bhawna Behl
Ferns and Petals - Package not delieverd on time as promised while taking order Closed
I have placed an order on **th november **** and was promised to deliver the order on **th november as it was my daughters birthday but waiting from morning i got an update from bluedart that the parcel will be delivered on next working day, wh...
Nov 26, 2022 by dhaneshwar prasad