- Money is not refunding Closed
I booked Indigo flight ticket in cleartrip.com on *-Jan-**** for my family, for the travel date *-Apr-**** from Cochin to Goa. The PNR was ------- with cleartrip id ----------. The flight numbers were *E-*** and *E-***. The amount paid was around Rs***** using my credit card.
But the covid situation happened and flights got cancelled. Indigo arranged me credit shell so that it can be utilized later. But the covid situation stretched and Indigo arranged full refund to cleartrip so that cleartrip can refund me my money back. I got confirmation messages for this from cleartrip.
Cleartrip emailed me stating that they refunded the amount on **-Jul-****, and it will take *-* working days to reflect the same in my bank. Now it is more than ** days but till date I have not received the money. In between I had followed up with them several times through email, but they are not looking into the problem. Instead they are just responding with generic sentences, and not even ready to share the reference number of the refund so that I can check with my credit card provider. I suspect they have not actually done the refund. I went through internet and found many similar complaints against cleartrip in public forums.
So please interfere in the situation and help to get my money back.
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Refund / Credit for purchase
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