- Money is not refunding Closed
I booked Indigo flight ticket in cleartrip.com on *-Jan-**** for my family, for the travel date *-Apr-**** from Cochin to Goa. The PNR was ------- with cleartrip id ----------. The flight numbers were *E-*** and *E-***. The amount paid was around Rs***** using my credit card.
But the covid situation happened and flights got cancelled. Indigo arranged me credit shell so that it can be utilized later. But the covid situation stretched and Indigo arranged full refund to cleartrip so that cleartrip can refund me my money back. I got confirmation messages for this from cleartrip.
Cleartrip emailed me stating that they refunded the amount on **-Jul-****, and it will take *-* working days to reflect the same in my bank. Now it is more than ** days but till date I have not received the money. In between I had followed up with them several times through email, but they are not looking into the problem. Instead they are just responding with generic sentences, and not even ready to share the reference number of the refund so that I can check with my credit card provider. I suspect they have not actually done the refund. I went through internet and found many similar complaints against cleartrip in public forums.
So please interfere in the situation and help to get my money back.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
I booked flight from Kolkata to Guwahati. Payment was charged but booking failed. Waited for * days to get refund but not yet received. ...
Feb 03, 2021 by Sian
Hi, I had Booked flight SG-*** for the date *th Dec **** This flight was cancelled by the airlines in wake of increasing cases in Mumbai and I cancelled it on Cleartrip website since I could not reach the customer care phone number and I did n...
Jan 13, 2021 by Avani Vora
I have done the booking on your site but didn't get PNR but got a message of confirmed booking. i called your customer care and one girl AYESHA picked (*.** pm) - call recording attached and this recording is also forwarded to you ctdocuments...
Jan 03, 2021 by Rakhi Puri
I booked my flight ticket to Bahrain yesterday night and I have still not received my ticket yet. I must receieve it within * hours, also tried to contact customer care no response...
Dec 23, 2020 by Nithin Sreenivas
Cleartrip - Refund Closed
*.Trip ID ************ ( New delhi-coimbatore) *. Trip ID ************ (Coimbatore-New Delhi)...
Dec 14, 2020 by SANTOSH KUMAR NAIR