Act Fibernet Bangalore
- Money is not refunded Open
I had requested for a new internet connection and made a online payment of **** rupees on October *nd. From the sales person team they told that there is no possibility of giving new connection in my residential area because there is an operator problem.
Trying to reach out to the customer care , via email,via Twitter and phone calls but no one is helping to get my amount refunded.ufortunately i am not getting any response to my emails and in twitter as well.
I'm frustrated with the ACT customer care people and they are not responding to refund my money and almost ** days is completed.
Can you please help me to get my amount refunded.
Enquiry(prospect) ID - ************
please help me to refund my amount back and i almost wasted **+hours in writing emails,phone calls and writing in twitter.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
On *th May i ordered Act Fibernet for installation and i have done the payment on that day itself. But due to installation delay i raised the ticket for deposit money refund but they are not responding anything....
May 13, 2020 by Manjula
Money has been taken by ACT fibernet for Wi-Fi installation but its been * days i have not received any call.The lady who asked me to pay is not taking call.Customer care is telling lies that it will take **hrs. Every day i call them they say *...
Nov 28, 2019 by Rajnish Dwivedi
No internet connection from past * days. I have raised the ticket many times in past * days and have even contacted the customer support for the same every single day. But every time they give me a TAT of ** hrs. but nothing has been resolved t...
Oct 22, 2019 by Komal
Internet is down since **th. I have repeatedly reached out and escalated to Nodal officer and Appellate Authority regarding the same as we are working from home. I understand the weather and the rain, but all I have requested for is a call back...
Jun 03, 2020 by Dhruv R. Kumar
Every time I had complained through the app for restoration of the internet connection, the complaint ticket or registered number was opened and closed by the technicians with in no time saying the case has been solved. This happened continuosl...
Nov 24, 2019 by Samith