Airtel Payments Bank
- Money got deducted from my account but not credited in my wallet Closed
Shruthi Nanda filed this complaint against Airtel Payments Bank on Apr 06, 2020
Resolution Demanded:
Refund
Good morning sir. My query has still not been resolved. I had intiated an addition of Rs. *** in my wallet at **:** a.m on * April **** for doing a recharge. In the first time the transaction failed but the money got deducted from my account . I have the transaction id with me.
And then i added the money again at **:** a.m. on *April **** , it got successful and I did my recharge. But I need the refund of the earlier deduction as it had failed.
Please help me out.
I am adding a screenshot of the two messages I received for initiation of Rs *** .
The first message I received was at **:** which failed. But the money got deducted.
Also adding a screenshot of the money deducted twice from my bank account
Please help
Waiting for your earliest reply.
Thank you
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Airtel Payments Bank
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