Oyo
- Money eaters provided pathetic service Open
Priyanka filed this complaint against Oyo on Apr 08, 2019
Oyo is the pathetic service provider. I had a booking in Mahabaleshwar and called these guys asking if the rooms shown on their website is genuine or not. The call centre guys are also fake. They said please go ahead and book. After driving **-** hours we reached the destination and found out that the room that was shown is not provided an extra amount needs to be paid. I raised this concern after reaching there and OYO did not help not the owner of the hotel. Also, I was trying to reach the hotel through the phone number. It was provided wrong. We cancelled the booking immediately and went to another hotel after so much of inconvenience these guys have eaten my money and they are not paying me back. My booking ID is EMPA****.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Oyo
Resolved
Frustrated? File a Complaint
OYO Rooms
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
Asif Belim
Related Complaints
Oyo - Refund problem Closed
Today morning iam booked a room in Oyo app and also payed for that.When I reach the hotel snm at wandoor correct address kodkka they said they are not tie-up with app members so if you need room you paid for that. then I send additional **** fo...
Mar 09, 2024 by Mohammed Ibrahim
Oyo - Cancel booking without refund the complete amount before 2 min to check in Closed
I have booked * rooms in oyo flagship hotel ayansh residency (rishikesh)on * th march **** with complete payment of **** for *th of march ****. Just before * min from check in, they decline the booking without refund....
Mar 09, 2024 by Swati
Oyo - Rooms were uncleaned Closed
I have been alloted room with bed bugs. Upon complaint received another room with bad quality of equipment and geyser not workin at all. Need a refund for my sleepless night and unpleasant experience ...
Feb 23, 2024 by Chetan
Oyo - OYO room not as per expectation given basement room Closed
I had booked an OYO room through GOIBIBO for Hotel Shiva's valley oyo townhouse , Metgutad,Mahabaleshwar from Jan **th to Jan **th by looking at their room photos. When I reached the hotel, I was rudely informed by the hotel manager Mr.Abhish...
Jan 28, 2024 by Mahesh Kalyanasundaram Iyer
Oyo - Amount deducted without booking confirmation in OYO hotel Closed
I was trying to book a stay in dehradun from the date **th december **** to **th december ****. The amount came around Rs **** which i paid through phonepay having transaction ID (T**********************) at *:** AM on **th december ****. As th...
Jan 04, 2024 by Raj