- Money deducted but no benefits have come Open
It is the matter of yesterday , I did a recharge through using Airtel Thanks app and Google pay to my brother's number of ***. Though it showed that money had been deducted but no message came to my brother's number. I waited for * hours as I was instructed on the app. I called several times to the respective customer service but no response I have still got. I wrote * emails to them still no satisfactory reply I was given. They are taking the advantage of the time of this pendemic disease ( CORONA) and misusing it by taking money from and giving no service to the customers.
I did recharge of *** through the link given by Airtel Thanks app at **.** , ** April ****.
Transaction id -************.
As a consumer ,we face so many problems from retailers and distributors , I don't hope this type of activity by a reputed company.
If there is any problem regarding App ( Airtel thanks) or any software then they can rectify that. I hope I will get the necessary service and benefits of my deducted money at the earliest by this court of people.
Encl. * - Receipt of deducted money.
A vernerable customer.
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Apology letter from company
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