- MMT Double Black booking refund not processed Open
I cancelled my MMT Double black covered bookings, NF**************(DOJ - April **) and NF************** (DOD - April **) on ** and ** March respectively. Since these booking were covered by MakeMyTrip loyalty program, during cancellation it said , 'Full refund will be processed on this cancellation' but when MakeMyTrip processed refund on April,* they deducted more Rs**,*** as cancellation charge.
While speaking to the customer care they said this program is suspended and you will not get any refund.
My concern is : Misinformation provided by MakeMyTrip during cancellation so that they can charge cancellation fee. Those booking are with Indigo if MakeMyTrip would've showed me the corrected information during cancellation I could've go to Indigo and cancel from there.
MakeMyTrip app still shows "No charge, full refund" but on the other hand refund of only Rs**** is processed.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
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