Make My Trip
- Missed flight due to incorrect information Open
Nimisha Roy filed this complaint against Make My Trip on Sep 26, 2019
I missed my flight on **.sep.**** from Bombay to Allahabad due to incorrect information from make my trip . This happened due to a mail from make my trip informing me about the terminal change. In reality there was no change in the departure terminal. This is very unprofessional. This has caused me financial loss and mental agony as this journey was very important for me. Being a girl I faced a lot of difficulty in arranging for an alternative in an entirely unknown city.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Make My Trip
Resolved
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AirIndia Express
"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."
Sulinder Singh
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