Samsung
- Misled into buying a Samsung Mobile device on the basis of a fraudulent marketing campaign Open
Mahesh Varma Vatsavai filed this complaint against Samsung on Jun 27, 2020
Purchased the Samsung Galaxy S**+ via Samsung online store. As part of their running offer i am eligible to claim "Samsung Galaxy Buds+ June Offer" at a discounted price. After multiple attempts and contacts with the Samsung customer service, escalation dept and others i am now told that my device is not eligible to avail the offer i am getting a cashback offer which is untrue. They're claiming i used my personal card to place the order, whereas i have proofs to show that i used my corporate card which are not applicable for any cashback offers.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Samsung
Resolved
Frustrated? File a Complaint
Club Mahindra Holidays
"Thank you Voxya for your help and support. I got my refund from Club Mahindra."
Chaturbhuj Singh
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