Videocon D2h Services
- Misleading the customers Open
I have recharged my Videocon d*h with *** as per shown in my account on ** Mar ****. My account discontinued on ** Mar ****. I hoped they are continuing ** days a month. I have called them to query regarding why they disconnected so early they are saying that I supposed you did the recharge of *** per month which is not mentioned anywhere. How can I come to know that? When I asked this question to that customer care representative they disconnected my call. This is not the right way to deal with the customer's complaint.
They are misleading customers by showing the different amount in our account and after if we ask them they will tell you another amount which is not mentioned anywhere. Please help me on this regard.
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"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
I have recharged my videocon set box with **** after get a special msg for ** month validity...but co. Start a hd pack with * month validity...i hve cmplt ** -** times but not resolved..they prmse me again n again.. But not resolve my problem ...
Jul 29, 2019 by Sanwarmal goyal
I have been calling Videocon call centre for past few weeks as I am not able to use my Videocon d*h.I have registered many complaints but every time I got fake commitments and false statements. I was supposed to have a engineer visit within a m...
Jul 13, 2019 by Praful Sawant
videocon customer care is most worst i have ever seen.. even if their is a problem in setup box they will never provide help.. they have only one solution for all the problems.. please restart the setup box.. even if the connection is lost afte...
Jun 29, 2019 by Krantikumar Gajula
i have recharged for rs. *** on *th June **** and they have given balance of only Rs.***. I have called several times to customer care and they just given reply that your problem would be solved. They replied that Rs.*** was deducted for re i...
Jun 23, 2019 by hemal patel
I recharged my d*h account yesterday through d*h.com website and they redirected me to paytm and I paid amount through paytm wallet. Now they are saying we don't have your money and I have written to them and called them * times but they are no...
Jun 22, 2019 by Hitesh Thadhani