Grofers
- Misleading of Facts Closed
Ashutosh filed this complaint against Grofers on Aug 22, 2019
i recently changed my mobile number. went to grofers to update the same around ** days back. one exceutive told me that take benefit of our sale from **-** aug'**, accumulate the points & than we will change your mobile number along with respective points. I have around **** orange cash points on my earlier number **********. today i called grofers to change my number along with transfer of points, they denied & said they don't have the policy to transfer points on new number. i also informed Mr Ritesh today that this has been confirmed to me ** days back, pls check call records but they don't have access to any call records as such. I don't know how to deal with this cheating done with me. Can anybody help in this regards??
regards
**********
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Resolution Demanded:
Damages for loss and agony
Grofers
Resolved
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