- Misinformation Harrassment of MakeMyTrip Closed
Dear sir / madam,
Booking done through MakeMyTrip. Booking id : NH*************.
Mmt lodge in malda . Booked for Pallavi Jaiswal. She was accompanied by her mother . For a office trip. While reaching the hotel, hotel staff informed that the room has no attached bathroom and it wont allow two females to use the bathroom as it will be inconvenient for the other guests. Please note , common bathroom wasn't mentioned in the hotel booking time in MakeMyTrip .
They insisted to call oyo to upgrade the room and then only they will allow. They tried to call oyo customer care but of no help. I tried to call also. They were forced to leave the hotel and to stay to other hotel.
Is this a fair practice? Who is responsible for this ? If there was clearly mentioned that it wont have a attached bathroom , we should not have booked it. Please we request you to refund the money.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Club Mahindra Holidays
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