- Mental torture and harassment by apple support and service center Open
I purchased Apple Macbook Pro model no. A**** on **th of August **** from apple authorised store at connaught place New Delhi. It's been less the * months that I started noticing weird glitches on the screen. I was very much afraid so I took it to the service center on **th of January ****. They did diagnosed the mac but nothing really showed up so my system was returned to me. I was happy to get it back until I started noticing the same issue in Feb this time I thought there might be some software issue so did formatted the mac on my own. But again it happened for the third time so I did format the system again. I used it for a while but the problem was still there so again I took it to the service center. But Lockdown happened in India and my mac was stuck in the service center for *.* months which made me unemplayed. On **th of March I finally received the mac but the issue was still there. I contacted apple support but they asked me to visit the service center so I had to take my machine for the same issue on **th of June. Then I got a call that they won't be fixing the issue because that is common with apple mac and told me to do whatever I want to but they won't do any fix. This completely broke me down I wrote mails to apple used twitter and have tagged them but nothing has happened from their end to help me out. If the system runs out of warranty I will have to spend ton of money for the same issue. So please do look into the issue and do the best possible.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
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