- Membership does not work Open
I purchased a gym membership pack from Fitternity for a local gym for ** sessions on ** August. When I went to the gym on **nd they said they haven't received any information of my membership, but they will contact Fitternity about it. I asked again * days later and they said that the concerned finance department from Fitternity does not respond to their calls. So I got frustrated as I only wanted to gym for the ** days in two weeks, but my time was being wasted everyday. So I emailed Fitternity customer support on **th to issue a refund and called them too. I told the staff on call that I had already booked a session once from the app, but the gym did not accept it. The staff on call kept repeating that he'd talk to the business manager and that he'll teach me to book a session from the app. Then they responded with another casual email on *th September that they will look into it and I must 'be rest assured'. I reminded them that I want to get a refund asap as it had been over * weeks already and I could not used their service. I still haven't heard anything from them yet.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."
Fitternity not giving money back even though they cancelled the class and thats why i want to cancel every other associations with them in the future. Also what about my travel expenses, as class was cancelled after i reached there....
Aug 24, 2019 by Vanshika agrawal
Fitternity - Refund delay Closed
I have paid *.*k from fitternity for gym membership. The gym is no longer accepting membership from fitternity. When asked for refund these people are delaying issue unnecessarily by sayin they are talking to gym people. Sometimes they even giv...
Dec 18, 2018 by Monisha
I have purchased a year membership of rupees ***** but still haven't received free merchandise of rs ****rs as promised by Fitternity team already i had sent so many mails to them but they are not responding properly....
Apr 07, 2021 by Ajay shinde
I have subscribed to this company's one pass and I am not able to use the pass at all as there is no way the pass can be unlocked when reached the gym even though they have given instructions to unlock, which is not working. Due to this reason ...
Apr 04, 2021 by Vijay Mohan Yeddu
I bought one month membership through fitternty app and got subscription code and confirmation of gym membership . when I visit the gym on the first day , the gym guy says there is no data related to this subscription code and they have no co...
Feb 17, 2021 by Mohammed Abbas