Samsung
- Manufacturing defect in product received Closed
Dr Deval brajesh dubey filed this complaint against Samsung on Aug 19, 2020
hello sir, good wishes to you.
I have been a samsung costomer since last * to * years. Being so satisfied i brought a galaxy watch which got delivered on **/**/** with manufacturing defect (back button not working). I hence went to service centre F* info solutions lucknow with my watch on ** for replacement. They said that they cant generate a QNA and job sheet and they have requested a QNA and asked to come again after ** hours. So i went again yesterday and met them after standing in que for * hours.They said that QNA is not accepted and they cant do anything, got irritated and asked me to go as they cant do anything and not distrub them again and again. As of today it has been ** hours and still neither QNA nor the job sheet is generated has been geenrated. Sir i request you to please look into it. It was a birthday gift to myself. It was going to be the only source of joy in my life in these tough times which was ruined. I feel so helpless as neither your call centre not service centre is ready to help me. Its so depressing and frustrating. Kindly help me sir.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Samsung
Resolved
Frustrated? File a Complaint
Powermax Fitness
"Thanks Voxya for helping to resolve the issue."
Kadem Nagaraj G
Related Complaints
Samsung - Taking extra charge on installment Closed
Sir I m always paying my Samsung phone installment before my time period than also dmi finance will charge me extra an amount of rs ***.and calling me several times for auto debit installment from my account.if I pay my amount on time than why...
Mar 13, 2024 by Lalit mohan singh
Samsung - Fake MicroSD card delivered Closed
From flipkart i ordered *** GB samsung Evo MicroSD card with *** MB/s transfer speed but when I received it , it only had ** GB capacity and speed was ** MB/s maxx this is a scam flipkart support is doing nothing ...
Jan 28, 2024 by Akash
Samsung - Payement done unnecccessary ecs charges Closed
DMI********** finance on samsung phone...
Jan 07, 2024 by Akash
Samsung - Non copliance of complaint Closed
I had made a complaint with your no:****-****but till now nobody attent the case.They called me and inform that next day they will attent but till date noone attent the case.Pleasr do the needful ****-****...
Dec 27, 2023 by BYJU K N
Samsung - Dissatisfied customer of SAMSUNG Closed
Hi SAMSUNG Team, Myself Ganesh Prasad from Bangalore, Karnataka, India. I would like to draw the SAMSUNG team's attention towards my concern & an un biased resolution to it. For the last ** years I have always bought SAMSUNG phones. Th...
Dec 18, 2023 by Ganesh Prasad