Make my trip
- Made the payment but company didn t made my booking Closed
I have booked a hotel for my upcoming trip to Dubai through Make my trip. I have made the payment and received the payment confirmation on email as well but PNR has not been generated for my booking. It was mentioned in the payment confirmation email if the PNR doesn't generated within * Hours I will get the full amount refunded. After few hours I contacted customer support and the executive informed me that hotel denied to book the room for the said date and asked me to wait for ** hours to get my refund. It has been more than ** hours neither I get any refund nor any update from their end and when I contacted them again they are saying the same thing, again they are asking me to wait for **-** hours. I had a bad experience with mmt in the past when it took almost * months to get my refund but this time the amount is big and I am feeling so terrified now because if I didn't get this refund my whole trip will be spoiled and I have to cancel my flight ticket as well which will also cause me more monetary loss as cancelling a flight will attract a penalty fees.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
MMT, Your Visa support services are egregiously subpar. The lack of accountability and ownership, coupled with a complete disregard for the customer experience, is utterly unacceptable. Despite your reputation as a prominent brand, the ni...
Oct 23, 2023 by Anika Malhotra
REFER CAB BOOKING NC*************. I had airport drop at **:**h on ** Oct ****. Cab driver rang up saying he is in Whitefield and cannot make it to Yelahanka. I tried to contact Make My Trip. Then I realised THERE IS NO WAY TO CONTACT THEM. Nob...
Oct 16, 2023 by N Vishnu Mohan Unnithan
I was booking a domestic flight from Mumbai to Ahmedabad for ** October. After filling all the details i was asked to pay the amount, after completing the payment money got deducted instantly but when payment gateway redirected me to MakeMyTrip...
Oct 03, 2023 by Sagar Punjani
I have booked my train from MakeMyTrip but the train got delayed more than * hours so I filed TDR.The amount refunded by IRCTC to MakeMyTrip.But that amount is neither in my account nor in my Wallet. Refund ID-*************** Txn date-** aug ...
Sep 10, 2023 by Teena Marina Dsouza
I have booked France/Switzerland tour for August ** through make my trip . My visa has been refused because the stay details provided by make my trip is not reliable . when i ask for refund , they are not providing . ...
Jul 26, 2023 by Karthik