- Luring customers about price protection with banners and with misleading information Closed
Booked flight for my aunt on *th June **** for the travel of hyd to Newyork and also return.
I booked through yatra.com as I got attracted to their banner promotion of price protection which is nothing but misleading and hiding the important facts under terms and conditions.
After I booked price got reduced by *****/- compared to the amount which I paid i.e *****/-
When I spoke to their Customer services regarding price protection over telecon and requested them to refund the amount....they simply said they are comfortable giving that amount in E cash which has usage restrictions of * to **% of total amount of future transactions.
Ecash can be earned even for each referral which can not be considered as a cash.
Price protection in terms of ecash is useless and it is known to anyone who is versatile in doing online transactions.
So I understood that they are simply misleading customers by their banner adverts with out ethics and values.
So requesting you to do the needful.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Through the Yatra.com mobile app, a ticket has been reserved from Chennai to Kodaikanal on November **, ****. The service provider is Vetri Travels. The service provider cancelled the reservation before the scheduled departure time of two hours...
Dec 03, 2022 by Alwin Raja
Refund against booking ref no: ************* was approved for more than a month. But the refund was never processed. Every time I reach out to customer care I am told it will take another **-** hours....
Nov 22, 2022 by Sayan Pal
I was booking flight ticket to travel from Indore to Bangalore on Yatra.com. However, Money from my credit card got deducted and ticket not booked yet. I have written to company (yatra) about the same, but they are not responding. They have not...
Nov 17, 2022 by Pratik Deshmukh
I was booking my flight tickets on yatra.com. After the procedure was done and payment was made the site refreshed and it was showing nothing but the amount got deducted from my account. ...
Nov 12, 2022 by Saksham
I havent received refund for flight cancellation on Air Asia India. I checked with Air Asia India and they said they have refunded the money to Yatra.com. The cancellation is not showing on My Bookings on Yatra.com. They havent refunded the mon...
Nov 07, 2022 by Aveek Majumdar