Yatra.com
- Luring customers about price protection with banners and with misleading information Closed
Bhuvan Reddy filed this complaint against Yatra.com on Jun 12, 2018
Dear Sir,
Booked flight for my aunt on *th June **** for the travel of hyd to Newyork and also return.
I booked through yatra.com as I got attracted to their banner promotion of price protection which is nothing but misleading and hiding the important facts under terms and conditions.
After I booked price got reduced by *****/- compared to the amount which I paid i.e *****/-
When I spoke to their Customer services regarding price protection over telecon and requested them to refund the amount....they simply said they are comfortable giving that amount in E cash which has usage restrictions of * to **% of total amount of future transactions.
Ecash can be earned even for each referral which can not be considered as a cash.
Price protection in terms of ecash is useless and it is known to anyone who is versatile in doing online transactions.
So I understood that they are simply misleading customers by their banner adverts with out ethics and values.
So requesting you to do the needful.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Yatra.com
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
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