- Luring customers about price protection with banners and with misleading information Closed
Booked flight for my aunt on *th June **** for the travel of hyd to Newyork and also return.
I booked through yatra.com as I got attracted to their banner promotion of price protection which is nothing but misleading and hiding the important facts under terms and conditions.
After I booked price got reduced by *****/- compared to the amount which I paid i.e *****/-
When I spoke to their Customer services regarding price protection over telecon and requested them to refund the amount....they simply said they are comfortable giving that amount in E cash which has usage restrictions of * to **% of total amount of future transactions.
Ecash can be earned even for each referral which can not be considered as a cash.
Price protection in terms of ecash is useless and it is known to anyone who is versatile in doing online transactions.
So I understood that they are simply misleading customers by their banner adverts with out ethics and values.
So requesting you to do the needful.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
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