Yatra Com
- LOOT ON THE AIRLINE FARE Offered Resolution
Jishu John filed this complaint against Yatra Com on Apr 29, 2020
I have booked a ticket from Bridgetown to Delhi for my brother in law with British Airways, where while booking the ticket they showed me the fare of ****** rs and their year online fees **** rs, which total comes to ****** rs.
I had Standard charted bank digismart credit card for which I am paying monthly charges where I will be getting discount ** % upto ***** rs for international ticket. and if I dont have then same fare ****** rs I had to pay.
so I paid ****** rs, but later ii received the original invoice where the actual airline fare was ****** rs not ******, and later once payment done the Yatra service fees increased from **** to **** rs , which wasn't mentioned anywhere.
the fare while booking was something else and after booking the fare was something else.
I wrote a mail but they are not able to justify the fare change, but are not refunding the fare difference that they have charged with displaying the dummy fare.
so kindly help me with this, as the Yatra are cheating customer with displaying airline fare something else and later once payment done they show the actual fare, where customer is not able to fight and also claim the refund.
kindly help me in this regard.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Yatra Com
Resolved
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