GTPL
- Local broadband provider disconnecting my internet Closed
Rohit Kumar Mahato filed this complaint against GTPL on Nov 03, 2020
I Kashinath Mahato had opted for gtpl broadband connection last month. I have been lodging complain regarding no internet connection for every day minimum * hours from past many days. Sir i have paid Rs **** for the connection and also ****rs for the pack. Now whenever i am lodging a complain to customer care no strict action is been taken. No technician is coming to my place for proper solution. After lodging complain everyday after * to * hours later automatically internet starts working and the ticket which i have raised get resolved automatically and afterwards i receive a message that our engineer Bittu kumar singh has resolved the issue. But for your kind information no engineering is coming to my place. It seems that your engineer is simply trying to act as if he working. He is simple disconnecting my internet for some hours and again reconnecting it. I have to do all my office work online, now i have got irritated if possible i will talk to the sitting MP of my area and will definitely remove such kind of organisation to operate in our society.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
GTPL
Resolved
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