consumer court consumer Forum

voice of consumers

  • File a Complaint
  • Browse Complaints(current)
  1. Home
  2. Complaints
  3. Less channels being giving and more money is demanded without any transparency The Provider is forc
Records save successfully

Apna Cable Network Private Limited

 - Less channels being giving and more money is demanded without any transparency The Provider is forc Open

Neha Shetty filed this complaint against Apna Cable Network Private Limited on Apr 26, 2020

We have been using the network connection of Apna Cable since ages but recently the service team has been changed. The service is extremely irresponsible and only demands more money every time we raise a complaint. Initial when the new cable regulations were applied, we have spoken to the team and given them the list of channels we needed. This costed Rs *** monthly including GST. a few months later they have automatically without our permission discontinued the Star network and Colors network channels while we were still paying for them. Every time we contacted them to ask them to start the colors and star network, they disconnected the call and didn't respond to messages. Finally after a number of times they gave us the colors channel a few months back but the whole network is still not given and neither is any of the star network channels.
We've been paying the same amount since past few months. but recently they have called us up and asked us to pay rs ** more. When I asked for clarity on what is this ** rs for we have been told that the charges are increased when non of our neighbors are paying anything more. I asked them to send a list of channels and the exact calculations and the support lady said she doesn't have all that information and disconnected our service. I've called her for * days continuously and she kept disconnecting my call. The *rd day I get a call from the owner, literally screaming at me in an extremely disrespectful tone, that we are supposed to pay the new cost if we want the connection to be given, no one has time to give us the list of channels and details, if we want more channels we should buy the whole monthly package of rs *** we will get all the channels and he also said ' ye kya aap message and call karahe hai idar udhr paisa bharo and connection chalu hoga' and hung up the call without even letting me talk.

I don't understand what kind of service is this? If the change in regulation was so that the users pay for the number of channels they see, what is this disgusting demand of taking all the channels or managing with the ones that are given and a higher cost that required?

Also, why am I being denied transparency in the service that I am being paying for? Why can't I have the list of channels we should get at the cost I am paying?
I have absolutely no problem in paying if I really have to pay more for the channels that we want. But just blindly asking for more money without any information or details is wrong! Mind you they donot share a bill or receipt as well! So I am not even sure where my money goes.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Apology letter from company
Replace / Fix problem

Apna Cable Network Private Limited

1 Total Complaints
0 Total
Resolved
0% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

OYO Rooms

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Apna Cable Network Private Limited)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Meghalaya
  • |
  • Dadra & Nagar Haveli
  • |
  • Daman & Diu
  • |
  • Jharkhand

Consumer Forum :

  • Tamil Nadu
  • |
  • Assam
  • |
  • Uttarakhand
  • |
  • Jammu & Kashmir

Online Complaints :

  • LPG/Petroleum Complaints
  • |
  • Travel Complaints
  • |
  • Home Appliances Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club
  • ©2021 voxya.com
  • |
  • Talk To Lawyer
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.