Lenovo
- Lenovo not replacing part for my laptop on time and not cooperating even laptop is in warranty perio Open
Ganesh Shankar Jadhawar filed this complaint against Lenovo on Oct 06, 2020
I purchased new laptop from Lenovo on **th Sept **** and on **th morning laptop was not starting so I visited near lenovo service centre and they told me laptop's motherboard is gone and need to replace motherboard so I raised request online for onsite engineer visit for part replacement on **th Sept, today is *th Oct **** but no one from Lenovo contacted me or updated me for the same. when called customer care they are not providing ETA and giving excuses of Covid.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Lenovo
Resolved
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