Philips Electronics Ltd
- LED TV not repaired since 2 months of registered complaint Open
Purchased *** cm LED TV of Philips on **/**/**** from Vijay sales sec ** Noida with * years of warranty. Now * months back suddenly half of the screen got dark on *th March. I registered the complaint in customer care department. They send one person he checked the LED and told that backlight has got damaged of half side and he doesn't have that part right now, the company will order it and then next week he'll fix it.
Since then, it's almost * months I'm behind these people's to come and repaired my television but nobody is responding neither customer care nor their executives, branch manager, area manager, zonal manager nobody is picking the call. Neither replying to my emails, SMS, WhatsApp.
It's very irritating that I spend Rs. ***** on this to get such kind of services and response. The worst thing is that nobody is bothered to tell me what I should do.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
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