Dell India Private Limited
- Laptop Keyboard Misused and destroyed by Dell Closed
Jaisan Sam filed this complaint against Dell India Private Limited on Jun 17, 2018
i had given my laptop to repair a broken hinge to the subject dell Qube service center in kadapakkada kollam.
post repair, after inspecting the laptop, i found out that thr keyboard and charging port is not working.
Once they checked,they informed me that theor technician made a mistake causing the keyboard to be destroyed.
The owner,Deepu Prahlad, kept making false promises of delivering a new keyboard but keeps delaying the same saying keyboard needs to ordered.
its been almost a month since im using a spare keyboard they provided after much persuasion.
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Resolution Demanded:
Replace / Fix problem
Dell India Private Limited
Resolved
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