Amazon
- Laptop delivered with mismatching features Open
Nikhilanand Arya filed this complaint against Amazon on Jul 21, 2022
I ordered ASUS Laptop UX***EA-KG***WS from Amazon. The product description assured me of the NumberPad*.* (Numeric Touchpad) feature but the item delivered does not have this feature.(Please see https://www.amazon.in/gp/product/B**PYVS**Q/ref=ppx_yo_dt_b_asin_title_o**_s**?ie=UTF*&th=*). I raised the complaint to amazon customer support for a mismatch in the feature and delivery of the unsealed products but they denied my request. Later, I complained to the online consumer form also but there also amazon denied my request.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Amazon
Resolved
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Oyo Hotel
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
Nithin Das
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