Yatra.com
- Lack of response from Leadership team to extremely bad customer service Offered Resolution
Hemalatha PR filed this complaint against Yatra.com on Mar 11, 2020
The customer service team refused to reschedule my ticket due to coronovirus as per their terms and terms of the airline. Multiple calls did not help and the customer service team denied access to the supervisor or leadership team. Multiple calls triggered a lot fo anxiety in me and the question is still not solved
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Resolution Demanded:
Apology letter from company
Replace / Fix problem
Yatra.com
Resolved
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Yatra.com
"I am very happy with Voxya Team. They helped me to resolve my complaint quickly. Thanks, Voxya. I will recommend Voxya to everyone."
Mayur Pande
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