- Items missing from my order Closed
On **/**/**** I have order mutton manchuria n * shawarmas
I received the order with both shawarmas missing
Which are worth *** RS
I have immediately raised the issue then after two hours I called again n fought with a customer support named vaibhav for half an hour to talk to higher officials which he finally agreed to arrange
I got a call n then he asked me to hold n the call got disconnected
N i chatted with *-* customer support people and the told I will get a call back in ** hrs.
The next day they didn't call and when I again started chat they are like I will give u coupon of *** and some says a coupon of ** which I denied. And finally they asked me to mail at email@example.com and which I did
And it's been two days and I haven't received any response
Instead of providing me service they are stealing my money
I had to spend like *-* hours just for asking my money back and now mailing them since two days even after that I haven't received any response.
The order I'd is ***********
I have screen shots of the convo which I can provide
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
I ordered food from Swiggy on *th June, **** in Ahmedabad. At around *.** p.m. the delivery guy called me and told me that he met with an accident and the food is spilled. I informed the Swiggy help and was chatting with Karthik. I have the c...
Jun 17, 2020 by Manoj Pillai
Order got cancelled, since I was away from phone for **mins. I was charged **% of the order as cancellation fee. i am at double loss. Neither the order was delivered which was important for me and at the same didn't get my full refund. And then...
Jun 06, 2020 by Vamsi Krishna
Item missing from order no *********** The package was not sealed as well. No resolution. ...
Jun 04, 2020 by Komal kaustubh
Swiggy - Food not delivered Closed
the delivery executive didnt ring my bell he called me * times my phone was on charging so i didnt see them so he cancelled my order and refuse to refund my money. looks like the company robbed me'....
May 25, 2020 by kashish khurana
They cancelled my order and charged money eventhough i have sent the correct address they didn't come and when i called back they didnt respond.I am very frustaded. ...
May 24, 2020 by Sowmith Reddy