- Items missing from my order Closed
On **/**/**** I have order mutton manchuria n * shawarmas
I received the order with both shawarmas missing
Which are worth *** RS
I have immediately raised the issue then after two hours I called again n fought with a customer support named vaibhav for half an hour to talk to higher officials which he finally agreed to arrange
I got a call n then he asked me to hold n the call got disconnected
N i chatted with *-* customer support people and the told I will get a call back in ** hrs.
The next day they didn't call and when I again started chat they are like I will give u coupon of *** and some says a coupon of ** which I denied. And finally they asked me to mail at firstname.lastname@example.org and which I did
And it's been two days and I haven't received any response
Instead of providing me service they are stealing my money
I had to spend like *-* hours just for asking my money back and now mailing them since two days even after that I haven't received any response.
The order I'd is ***********
I have screen shots of the convo which I can provide
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
"Thank you so much Voxya I am fully satisfied with your quick service."
I had ordered * items on **th August, *:** PM on Swiggy, of which * items were Paneer Parantha and Matar Paneer Parantha. However, both the items were missing Paneer in it. The Swiggy team was absolutely dismissive in their chats and even a...
Aug 10, 2019 by Divyam Gupta
Swiggy - Refund not issued Closed
I made a transaction with swiggy on * july **** in yamunanagar for amount of Rs ****.Order id is ***********. I paid for the order online, money was deducted from my account using Google pay but swiggy declined the transaction , cancelled the ...
Aug 01, 2019 by Samridhi
I ordered from Swiggy on August *. Order value was deducted from my bank account and went to Swiggy but in stead of order confirmation my app shows a message saying "Pacman ate your money because of administrative rules". This failed order is n...
Aug 01, 2019 by Chandrayee Dey
**rs extra he declined the call.... I talked to customer support they tried to resolve but failed... After one hour my order was cancelled. ...
Jul 28, 2019 by Hasrat Aulakh
Hi, I have ordered from swiggy and then waited for my order which was suppose to deliver in **mins and not delivered even after *hr also after that I called to customer care and asked to transfer my call to supervisor amd supervisor denied to...
Jul 26, 2019 by Amritesh Srivastava