Amazon
- Item was Missing and soap bars were sent instead of Speaker Closed
Ramesh Chand filed this complaint against Amazon on Aug 26, 2020
I ordered Boat Stone *** BT Speaker for my son as a birthday gift.. I got the package Delivered but as soon as I gave him his birthday gift after * days there was no item in the box , Instead there were Soap Bars in the Box, I called amazon regarding this,They registered a complaint and told me to send Image of what I recieved on there email support and told me that they will resolve it in ** hrs, But when I called them again they told me they are setting up a investigation but after *-* days there was no update they told then I called them * times in between and when i called them on Monday,** August **** they said still there is is no update and told me to call back again tommorow but as I am working with a private MNC I didn’t got time and called back again on ** August Wednesday they told me that they got an update on ** August that the product was delivered and do whatever you can do we cannot do anything in this matter now.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Amazon
Resolved
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