Swiggy Bundl Technologies Pvt Ltd
- Item missing Closed
I've ordered * items (* veg fried rice, * chilli gobi, * panneer **, * falooda) on **-Jan-**** @ *.** PM with swiggy. Order # ***********.
Among * items, falooda was missing. When I asked the delivery partner, he told me to contact the swiggy support. Then I did contact the support through chat and executive krushnapal told me to send an email about the issue to email@example.com. I've sent an email about the issue, but keep on getting the apology emails as response. Preethi, Aishwarya, Havva Ali are the executives irritated me to the extent with the same reply again and again. They clearly told me that they can't issue a refund. I asked for the reason, but they are not at all responding to that question.
Then I tried to get a call back through chat support. Executive Sharon P told me that there is no customer care number and they can't call back also. She told me that I should communicate only through email.
Time and money got wasted. Most of all this issue gave me mental pressure since there is no proper support at all. Am simply getting the copy pasted messages from all the executives.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Hi my name is Aditya Singh . Maine ek order Kiya tha swiggy se jo * hours m delivered huwa wo bhi Thanda Maine wo nhi unfortunately delivery boy ne wo delivered or diya Maine usko paise de diye lakin mjhe abhi Tak uska koi refund ya rply nhi aa...
Apr 13, 2020 by Aditya singh
I ordered chicken and i got beaf...
Mar 18, 2020 by Nikilesh Rolla
I ordered food from swiggy with order number-*********** the food was delievered on **th Jan **** but the whole gravy was spilled out of the packed box and got mixed with plastic plates and spoon . I immediately called customer care of swigg...
Jan 19, 2020 by Shikhar Gupta
I had placed an order for special kitkat cake against which I recd choclate cake. After complaint a replacement was sent which again was a choclate cake. When I complained against this the response was they can see the issue but cant issue a re...
Jan 10, 2020 by Ayush Khandelwal
I had my parents aniversery on ** February and for Rs.*** which includes chur chur naan thalis (*) which costs me Rs. *** it is a part of total meal i have ordered and where they didn't sent me this item as it was missing when i received the fo...
Feb 19, 2020 by Anshul singh rana