Apple
- Issues with the cable Open
Vigneshwaran Rajan filed this complaint against Apple on May 07, 2019
My MacBook Pro is out of warranty and display is not working due to flex cable (#flexgate) issue. Display works only below **-degree angle due to Apple pathetic low-quality flex cable selection choice which Apple calls a flawless design. Is MacBook Pro (**-inch, ****) such a premium product bought for Rs ****** meant to be used only for * year ** months.
Just for info, my Mac is out of warranty and I replaced display within * months. And replace lower case due to keyboard issue for which I visited Apple service centre three time in the first *-** month and only after Apple acknowledged keyboard issue after Class act law it got replaced. What I mean is I replaced both parts at least once in first *-** months since I purchased this crap MacBook Pro (**-inch, ****) on **th March **** one of the worst buying choices I have ever made in my entire life.
When I visited iCare-Adyar they were about to charge me Rs **** to test my Mac and Rs. ***** to replace the display. Why should I pay for Apple design flaw? They call Apple premium product with flawless design.
I owned a Dell XPS **-inch L**X *D for Rs. ****** one of the best customer support and that is what I call a premium product with flawless design, not this crap MacBook Pro (**-inch, ****).
Finally, I would like to say Apple has lost both product quality, customer satisfaction and reputation which Steve Jobs worked hard to build what remain is just a brand name Apple.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Apple
Resolved
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