Snapdeal.com
- Issuance of Incorrect Invoice by Snapdeal Open
Sajina filed this complaint against Snapdeal.com on Jul 24, 2017
I have been raising my concern for last few weeks and I feel it has been going to a deaf ears.
*. I was facing some issues with Dell Monitor so raised my concern with the Dell Tech Support, as it was under manufacturer warranty, they asked for the invoice so I downloaded invoice from the Snap deal website and submitted the same to the Dell Tech support and later they came back saying that the Invoice is invalid as the TIN mentioned in the Invoice is incorrect.
*. After receiving the mail from the Dell Tech support I simply forwarded the same to the Snapdeal via email on **/*/**** asking them to kindly help me in resolving the issue.
*. Instead of re-issuing me with a genuine Invoice they simply raised a replacement request. Now the condition for replacement is that they need the item with all original packing, invoice, MRP sticker, tags and item should be unused and unsoiled. Now I had procured this in ** Sept **** and you will agree with me that the pre-condition stated by the Snapdeal will not be fulfilled as I have been using this monitor from the time I received and this condition are not even asked by the OEM which is Dell.
*. Yesterday one of the Snapdeal executive have called and said they are unable to re-issue the invoice and only replacement is possible from the Snapdeal after meeting there requirement as stated in Point.* above.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Snapdeal.com
Resolved
Frustrated? File a Complaint
GoFirst Airlines
"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"
Kimi Shrivastava
Related Complaints
Snapdeal.com - Package not delivered Closed
I've ordered an item from Snapdeal on December *st ****, for which I paid ***rs with UPI. After few days,i changed my mind and cancelled the product. But since the product is shipped already, snapdeal asked me not to accept the order if deliver...
Dec 08, 2022 by Shanjai
Snapdeal.com - Wrong item delivered Closed
I ordered the book called "I am Malala" but got "We are displaced" instead. This is a total scam...
Aug 22, 2022 by Insha Fatma
Snapdeal.com - Coplete item missing Closed
Iordered two redux DG*** digital purple ring boys watch but i received only one when it was delievered i made payment for two quantity.yet they have not refunded me....
Jul 29, 2022 by Sanjay singh
Snapdeal.com - Regarding refund Not issuing to consumer Closed
I have ordered a polity book but they have send me a economy book I have asked for refund they told first you apply replacement after that you will get a refund but now they are saying that refund is not available pls check on it and update abo...
Jan 31, 2022 by Nagoor meeran
Snapdeal.com - Not picking up the return parcel Closed
I ordered an item from snapdeal. Also I placed a return for that but snapdeal declines to take return and are also not listening to our complaints....
Nov 08, 2021 by Jiya goyal