IRCTC
- Irctc ticket has been cancelled mail recieved me but amount is not showing in my account Open
mukesh kumar swami filed this complaint against IRCTC on Jan 03, 2019
dear sir/madam
I booked ticket in oct month for * nov ****,the ticket has been cancelled but till now the refund not recieve me. I had done payment by credit card.
iam sending my pnr number and credit card statement for the month of november and december ****.
credit card statement paslled resword is -muke****.
my pnr no.-**********.
+ railway email showing me this-
ticketadmin@irctc.co.in
nov *, ****, *:** pm
to me
dear customer,
we wish to inform you that, with reference to refund against pnr number ********** /irctc transaction id***************, an amount of rs. ****.* has been processed as per below details:
date of cancellation of e-ticket/date of failure of e-ticket booking: **-nov-****
refund processing date: **-nov-****
refund amount: ****.*
refund reference no: ******
payment option used : visa/master Card(powered by citi bank)(credit_card)
booking reference no: ******
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Resolution Demanded:
Refund / Credit for purchase
IRCTC
Resolved
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