Nobroker
- Invalid account and no refund Closed
Neeraj Sharma filed this complaint against Nobroker on Jun 07, 2022
I have downloaded NoBroker app and purchased a money back plan to get a rental apartment which costed me **** rs including taxes. After this NoBroker assigned me a manager "Chetan Bhusan" who will handle my request. He contacted me via NoBroker app chat box and said that i have to update my contact details in the app and its not updated, when i checked the same it was having some system generated ids for contact number and email id and looks to be a bug in noBroker App as it shouldn't have allowed me to login without a valid details(still not sure how this happened). Later i talked to support team and they said you need to logout and login with your mobile number, i did the same and now it has created a different account with my valid details. Now i can't access the account through which i had purchased the plan. Even sending too many mails and providing then all the transaction details NoBroker is not ready to resolve my issue.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Nobroker
Resolved
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